Contactless Pick-up Service
To assist with your research needs, while protecting the health and safety of our patrons and staff, the AOK Library is offering contactless loans of available library materials.
To Request Materials
Request books, dvds, CDs, and laptops for contactless pickup:
For books and media, search for your item as usual in the catalog and click on "Request." For laptops, search the catalog for "UMBC laptop," select from Dell, Macbook, or Chromebook in the search results, and click on "Request." When your item is ready, you will receive an email to schedule your pickup time.
Digital Media Lab (DML) equipment:
Visit the physical lab in room 216H to borrow A/V equipment. Info about available models can be found online.
Contactless Pick-up
Schedule your contactless pick-up
- Contactless pick-up has moved indoors. Items are being distributed from the atrium in the library.
- Parking is available in the Walker Avenue Garage or Parking Lot #7.
- Please call 410-455-2354 when you arrive and provide your name and ID card number to the attendant.
Eligible Patrons:
UMBC library card holders, USM and LNDL faculty, staff, and students.
Eligible Items:
Available library materials are requests you have placed via the Catalog or ILLiad and you have received an email message that the materials are available for pick-up at UMBC.
These include:
- Items in the Stacks, Media Stacks, FOLIO, or Leisure Reading collections at UMBC
- Circulating Laptops - equipment availability and loan terms (UMBC patrons only)
- Circulating AV equipment from the Digital Media Lab (UMBC patrons only)
- Items on loan or belonging to another USM-AI library (available soon)
- Requests placed via ILLiad, the InterLibrary Loan site (available soon)
Remember, for each of these options, you must first receive an email informing you of their availability.
Pick-up Limits:
- Books on shelf at UMBC (up to 10 items)
- CDs & DVDs on shelf at UMBC (up to 10 items per format)
- Items on loan (based on availability)
- Items owned by another library (based on availability)
Pick-up Appointment Hours:
- Sunday 1:00 p.m. - 7:00 p.m.
- Monday – Thursday 9:00 a.m. to 7:00 p.m.
- Friday 9:00 a.m. to 4:00 p.m.
Scheduling a Pick-up Appointment:
- Place a request for the item(s) in the Catalog, via ILLiad .
- Wait for the “Hold Available” email message
- Schedule a pick-up time
- Arrive during your pick-up timeframe. Visitor parking is available in the Walker Avenue Garage.
- Proceed to the first floor of the Library via the main entrance to retrieve the package labeled with your Last Name. The contactless staging area is identified with a “Contactless Pick-Up” sign.
Contactless Returns of Books and Media
Patrons may drop off books and non-DML materials on campus 24 hours without physical contact. See our campus map with drop off locations, which are in the Atrium of the Library and on the curb by Parking Lot 7 on Walker Avenue.
Equipment Returns
- You may return laptops and AV equipment during the contactless pick-up service hours
- No appointment is required, but please call us when you arrive at the front entrance of the library
- Patrons are still responsible for accessories and damage
- Returned items will not be processed immediately, but there are no late fines
- Call us during contactless pick-up hours to return AV equipment & laptops: 410-455-2354.
