Job no: 494517Work type: Staff Full-timeLocation: UMBC CampusCategories: Administrative/Professional, Library
Reporting to the Associate Director of Public Services, the Circulation Manager will be responsible for the efficient and effective administration of Circulation Department operations within the library, including circulation personnel management, financial services for billing operations and daily circulation services.
UMBC offers competitive compensation. This role is a regular, full-time exempt position. It starts at $77,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available. A hybrid telework schedule may be available.
This role requires a customer-focused and collaborative individual with supervisory experience. As the head of the Circulation Department’s leadership team, the successful candidate will collaborate on strategic priorities, supervision of student assistants, training goals and policies and procedures for the department at large.
The candidate will also ensure that library services are performed safely and efficiently, and library users are served courteously, promptly and in accordance with the Public Services Division’s values of approachability, cooperation, diversity and inclusion, professionalism and excellent quality of work.
Required Minimum Qualifications:
Bachelor’s Degree
Five years of progressively responsible supervisory experience with a proven record of performance management, creating/implementing policies and procedures and accountability
Proven ability to train, delegate, assign and evaluate staff in performing detailed procedures and specific tasks and responsibilities
Strong skills in communication and interacting with a diverse staff in a fast-paced environment with fluctuating demands
Ability to understand and apply principles of quality customer service, teamwork and conflict resolution
Proven ability in analyzing and solving problems and exercising judgment in resolving or referring to special or non-routine situations
Knowledge of the principles and organization of libraries
Proficiency with MS Word, Excel and Google Suite applications (e.g., mail, calendar, etc.)
Preferred Qualifications:
Experience with collaborative work with USMAI or another consortium
One of more years of experience with training and supervising supervisors
Experience with working in an Academic Library setting
A background check will be required. Please upload a cover letter, a resume or curriculum vitae and the names and contact information for three professional references, including names, email addresses and phone numbers.
